Refund policy
📄 REFUND & RETURN POLICY
Last Updated: 2/01/2026
Due to hygiene, customization, and the nature of our products, the following policy applies to SheerBJ, SBJ, Sheer Beaute, and Sheer Beaute Jewelry.
Returns
All sales are final, unless otherwise stated
Opened, used, worn, or altered items are not eligible for return
Custom or handmade items are non-refundable
Damaged or Incorrect Items
If your order arrives damaged or incorrect:
Contact us within 48 hours of delivery
Include photos and your order number
Approved issues will be resolved via replacement or store credit at our discretion.
Refunds
Refunds are issued only if required by law or approved in writing. Shipping costs are non-refundable.